The Top 7 Things Your Website May Be Missing
When it comes to doing business, especially in the services industry, the last question on your mind may be, “How is my website doing?” Does it even matter if I have a good website?If you step back a...
View ArticleTrade Show Preparation Tips
For those of us in the janitorial and sanitation industry, the summer means two things. The first is the constant preparation for the bacterial onslaught that happens as every autumn inevitably...
View ArticleThe Do’s and Don’ts of Customer Interaction
No doubt, by now, you will have heard about the Comcast customer service representative who basically wouldn’t let one of their customers cancel their service. If you haven’t taken the time to read...
View ArticleEffective Client Communication
A business lives and dies by the customer. Whether we’re talking about a giant corporation like McDonalds (“Over 99 Billion Served”) or a small mom-and-pop business that’s still trying to get off the...
View ArticleWhat Your Business Can Learn from “Back to School” Season
September is nearly upon us, and that means one thing (apart from football season, of course): it’s time to send your kids back to school for the new academic year. I think there are many business...
View ArticleThe Benefits of CRM Software
CRM software will help you improve client retention, win new business and improve your sales team. I credit much of our success to our focus on customer relationships. I know that I’ve covered the...
View ArticleHow to Keep Your School (And Your Kids) Sickness-Free
For many, the beginning of the new school year is an exciting time. New opportunities arise, and there are always chances for your kids to make new friends and be more “at home” in the classroom. On...
View ArticleHow to Be Competitive in Sales on Any Budget
Products and services have changed over time—some more than others—but the key to success in sales isn’t what you’re selling, it’s how you’re selling it. Based on what we’ve learned from Griffin-Hill‘s...
View ArticleMaking the Most of Every Trade Show
Every trade show brings something different to the table, but ultimately the goal of each show is generally the same: network and build relationships to make more money as a business. Because attendees...
View ArticleHow to Prepare Yourself—and Your Business—for a Breakthrough
Everywhere you look, it seems there’s a new overnight success story. Pixar’s first film, Toy Story, was a hit right off the bat. Since then, the company has released hit after hit and is a beacon of...
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